Flaberry.com — not delivered my order

I have ordered twice from them but they didn't delivered my order once and now i am asking for refund they are not responding and blocked my number.
First order was on 13feb for rs 897.
They failed and didn't even replied to emails. These people don't have any contact number to talk. Then again on 20 feb i ordered after their email in which they promised to deliver my order. But they are so insensitive that again they didn't delivered my order. Now it has been a week me asking them for my refund. But they aren't responding. Yesterday i found they have a fraud number+[protected]. On calling some girl said yes she will refund and send me email. But today they have blocked my number and there is no such email. I wonder how they are fearless and ditch so many money from all the corners of country. Please don't ever use this site. It's a request to all. Their delivery charges are so high. This is a fraud site.