[Resolved] Flaberry.com — Order changed without customer confirmation

Muskaan@1

Oct 28, 2021

Address:

Ghatsila

I ordered a bunch of yellow flowers to be delivered and instead a cake was delivered.They dint call me and inform me about such changes.Customer confirmation is necessary if you are altering the order placed.Mere sending a mail without prior intimation or any call serves no purpose.Too bad and disappointed by flaberry.Wont recommend others to go for it

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Dec 4, 2021

Complaint marked as Resolved

Flaberry.com customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2021

Flaberry.com Customer Care's response Dear Concern
We are really sorry for the inconvenience caused to you but we have taken the consent on call. However your order amount was 549/- but we have delivered the cake of amount 749/- as a complementary.
We are adding 150/- in your wallet as a token for your next purchase. Looking forward to serving you better services.
Team
Flaberry