Flaberry.com — refund not given

I ordered a cake on 9 august with order id[protected] that was not delivered to me. So many times i complaint about it but they stopped replying back to me. They are saying they will refund in flaberry account but i dont want to use this company service. So i need my refund in original mode. Kindly refund my money back in original mode. I will be very thankful to you.