Flaberry.com — not delivered and no response

I ve ordered a cake and a bunch of flowers (Order no:[protected] for my friend’s birthday yesterday... They did’nt deliver it and moreover did’nt show the responsibility to inform about it!!! The most fake online site i’ve ever seen!!! Tried to contact the customer care but had no response!!! Atlast they sent me a mail at night saying that they can’t deliver to that area and instead they will sent a pack of chocolates via courrier within 5-7 working days!!! Who needs a surprise after 7 days of birthday!!! And so i need the money back instead... Refund me!!!