Flaberry.com — Order cancelled on the day of delivery and my money is not refunded

Address:New Delhi, Delhi
Website:www.flaberry.com

Hi all,

I ordered a valentine present from flaberry.com, the delivery was to a town called Bodinayakannur in Tamilnadu. They took the order and also received the payment and when i dint receive the delivery i dropped email to customer support and i have been told that the location is remote and we cant deliver it.

I have even requested for next day delivery date just incase if this issue is due to valentine rush. Now they have cancelled my order online and have not not even talked abt the refund . I also dont see any store credits reflect in my account in their site. Their customer service phone is not at all attended by anyone..

Never had such a bad experience before

Thanks
Ganesh
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Flaberry.com customer support has been notified about the posted complaint.
Feb 14, 2017
Updated by Ganesh Sundarakumar
My order number is Order #[protected]
Feb 23, 2017
Updated by Ganesh Sundarakumar
I have not receieved any response from the support team yet regarding my refund, neither are they picking up the call in customer support..
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