[Resolved]  Flaberry.com — Order not delivered at all

Address:	New Delhi, Delhi, 110020
Website:	m.flaberry.com

I am kavya from bangalore ordered a cake online through flaberry.com website, delhi on ocassion of mother's day to rohini, new delhi order id bearing number[protected]. I had selected an order slot of 8am to 12 pm delivery slot. I was waiting for my mom to call me that she has been received the order, but no!!! I kept calling these people they never picked the calls, meantime when they picked they convinced me as it was a big ocassion we have several orders to deliver all over the city it would take some time and assured that order is out for delivery and will get delivered withing 8pm!!! But again a no... It was a disaster that day. I am staying so far from my home and thought to make my mom happy but these people have played with my feelings and cheated me for inr399. They are so disgusting. I also cross checked using track order wherein i found my order was still processing it was never shipped at all!!! They kept lieing all over that order is out of delivery. So called manager of this company should be kicked or beaten black and blue as he doesn't care for customer's happiness. Then what sort of business he is doing!!! Its no use if they convince now to deliver on the random day other than the ocassion. I need my money refunded back to my account asap. I kindly request consumer forum guys to track these stupid people who are cheaters!!! The owner himself would have celebrated mother's day with the same money which he ate from several customers like me!!! I wonder.