[Resolved] Flipkart — address mismatch

jobin111

from Delhi, Delhi

Address:	Alappuzha, Kerala, 688552
Website:	www.flipkart.com

I ordered mobile through flipkart last week but while at the time of delivery the update came as address mismatch and ekart logistics was ready to return the product. Called flipkart representative and requested him to give local logistics contact number or to give the delivery location or courier office where i can collect the product. But representatives are not ready to disclose logistics office details or delivery persons details.

I collected delivery office details from google and tracked myself to reach flipkart courier service office and brought the product. This is terrific!

Next time the same has happened and i cancelled my orders.

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 14, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, customer stating after giving different pincode also we are not delivering. Informed address and pincode should match and there are some places where our logistics will not be able to deliver. Customers feedback has been taken, also informed that unless we get a confirmation from the logistics we will not be able to share their location. Customer agreed and closing the case.