Below are the current verified Flipkart contact details for customer support, grievance escalation, and registered office communication.
Contact overview
Customer support
- Help centre: Flipkart Help Centre
- Phone: +91 44 4561 4700
- Best way to get help: Log in to Flipkart, open the Help Centre, select your order or issue, and follow the available support options.
- For order issues: Select the affected order in the Help Centre and use the available help option.
- For general queries: Visit the Help Centre and use the available support assistant or help topic.
Grievance officer
- Name: Karthik R
- Designation: Associate Director
- Company: Flipkart Internet Pvt Ltd
- Email: [email protected]
- Phone: +91 44 4561 4700
- Hours: Monday to Saturday, 09:00–18:00
- Address: Block B (Begonia), 7th Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District 560103, Karnataka, India.
- When to contact: Contact the grievance officer if your order concern or query was not resolved by Flipkart customer support within the promised timeframe.
Registered office
- Company: Flipkart Internet Private Limited
- Address: Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India.
- CIN: U51109KA2012PTC066107
- Phone: +91 44 4561 4700
- Phone: +91 44 6741 5800
Before contacting Flipkart
- Keep your Flipkart order ID ready.
- Use the mobile number or email address linked to your Flipkart account.
- Take screenshots of payment failures, delivery updates, return requests, refund status, or chat history.
- Check the order details page first, because many return, refund, cancellation, and delivery options are available there.
- For refunds, note the payment method, transaction ID, refund reference number, and the date when the refund was promised.
- For delivery issues, keep the tracking ID, promised delivery date, and latest courier update ready.
Common reasons to contact Flipkart
- Order not delivered
- Delayed delivery
- Wrong product received
- Damaged or defective product
- Refund not received
- Return or replacement rejected
- Payment deducted but order not confirmed
- Seller-related issue
- Account or login issue
- Warranty, installation, or service issue
Escalation path
- Step 1: Open the official Flipkart Help Centre.
- Step 2: Select the relevant order or issue type.
- Step 3: Use the available support option, such as help assistant, chat, call, or email where available.
- Step 4: Save the ticket, chat, email, or complaint reference number.
- Step 5: If the issue is not resolved within the promised timeframe, contact the Flipkart grievance officer.
- Step 6: If the issue still remains unresolved, consider filing a consumer complaint with the appropriate consumer forum or regulator.
Flipkart contact and customer care FAQ
What is the Flipkart customer care number?
The currently verified official Flipkart phone number is +91 44 4561 4700.
How do I contact Flipkart customer care?
Use the official Flipkart Help Centre at https://www.flipkart.com/helpcentre. Log in, select your order or issue, and follow the available support options.
Does Flipkart have a customer support email?
Flipkart does not clearly publish a general customer support email on its main consumer help pages. For most order, refund, return, and delivery issues, customers should use the Help Centre.
What is the Flipkart grievance officer email?
The official grievance officer email is [email protected].
When should I contact the Flipkart grievance officer?
Contact the grievance officer only if your order concern or query was not resolved by Flipkart customer support within the promised timeframe.
What details should I include in a grievance email?
Include your order ID, registered mobile number or email address, issue summary, important dates, payment details if relevant, screenshots, and previous support ticket or chat reference.
Where is Flipkart's registered office?
Flipkart Internet Private Limited is registered at Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India.
Can I complain about Flipkart on ConsumerComplaints.in?
Yes. If you could not resolve the issue directly with Flipkart, you can submit a public complaint on ConsumerComplaints.in and describe your order, refund, delivery, return, or support problem.
Official source pages
