[Resolved]  Flipkart — Airline Booking Still not Refunded which was cancelled due to Govt Mandate

Address:Bangalore

Ear Team

Please find mail attached from Indigo Confirming that they have refunded the Full Amount of
4, 971.00 INR for PNR KJR99G to travel agency account (Flipkart in this case) on 06th July 2020 . The mail also states to further contact travel agency (Flipkart ) for the status of my refund.

I am also attaching Itinerary Details From Indigo Website which Evidences that Trip has been cancelled and Flipkart has received the money.

Attachment 1 : Indigo-Mail.pdf
Attachment 2 : Itinerary.pdf

My Below Mentioned Flight Booking Details "Mentions" the Trip as "Completed" in Flipkart Section.

As you are aware. All the Trips Booked in the Month of March - April was automatically cancelled by the Airlines as per the Govt Mandate Issued during the Time of Covid Banning all Domestic Travel.

I want to claim refund for my Second Leg of the Journey From Indore to Visakhapatnam. The Trip is Being Mentioned as Completed in Flipkart Travel Bookings.

Kindly rectify the Blunder and mention the trip as cancelled. I want to encash my credit shell.

If this doesn't get rectified, I am free to escalate. Bank Details for Refund Attached

Booking Id: FF[protected]

PNR: KJR99G

BANK DETAILS


Beneficiary Name Rohit Kumar
Account Number [protected]
Bank Name ICICI BANK
Branch Name AMTZ CAMPUS
IFSC CODE ICIC0004362
+3 photos
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Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2020
Flipkart Customer Care's response
We will revert on it.
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