[Resolved]  Flipkart — amount debited but order no confirmation on order placement.

Address:Hyderabad, Andhra Pradesh, 500072

I ordered a track pant and mobile back case on 3 september. I filled out everything, chose to pay using net banking and. The amount has been deducted from my account but the order was not placed neither i got any confirmation.

My net backing statement shows rs. 847 has been debited. Customer care people did not respond regarding this. Once representative said there was no order on my mobile or email, other said amount will be refunded or order will be placed in 8 hours but neither happened. Now they are not responding.
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Sep 6, 2018
Complaint marked as Resolved 
Resolved by contacting the bank executives.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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