[Resolved] Flipkart — amount debited but order not placed

madhu2591

from Mumbai, Maharashtra

Address:

400066

I was trying to place an order for samsung galaxy s7 on 24th september (Big billion days offer). The amount of 24, 790 got debited from my account through net banking but the order did not get placed. (No message from flipkart about the order). Also in my orders section, the order didn't get displayed.
Please take action on this as soon as possible.

My contact no : [protected]

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Sep 28, 2017

Complaint marked as Resolved

This complaint is resolved now. Amount has been credited by bank.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Sep 25, 2017

Updated by madhu2591 Thanks for the reply. My account is registered with the no [protected].

Sep 25, 2017

Updated by madhu2591 Please help as your customer executives are always busy

Verified Support

Sep 27, 2017

Flipkart Customer Care's response We will revert on it.

Sep 27, 2017

Updated by madhu2591 Please call on [protected] after 9 PM

Sep 28, 2017

Updated by madhu2591 The issue is resolved now. The amount has been credited to my account. Thanks for the help.

Verified Support