[Resolved] Flipkart — Amount hasn't been refunded.

[Resolved] Flipkart — Amount hasn't been refunded.

B Basem Kaunain

I ordered poco x3 mobile on 15th October 2020 and it got delivered on 17 th October 2020 but the issue is i tried to pay it online and was supposed to get an otp after i paid the amount and the otp should be entered by the flipkar delivery boy in order to confirm it is an online payment but i never received an otp and the delivery boy said it is a glitch in the software so i paid him through cash. Although i received order on 17 th October but for some reason it shows it has been delivered on 30 th October on this date the Otp appeared i raised main complaints in flipkart about this . The sad part is they are confused first i call they say they never received the amount but then they say they received. So, this amount was supposed to refund by 21 November as i submitted my bank details and statement. But the amount still hasn't returned and the customer care agents are just not willing to take this seriously. Product- Poco x3 Amount - 16999 rs Email- [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Nov 22, 2020 Complaint marked as Resolved My amount hasn't been refunded nor i got any message or email from Flipkart that my amount has refunded when i enter the app it shows it will be resolved by 15 December i don't know qhy the flipkart is doing like this it is really unexpected from organisation like Flipkart Flipkart customer support has been notified about the posted complaint.
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