[Resolved]  Flipkart — aquaguard water purifier

Address:	560087
Website:	www.flipkart.com

I have ordered Aquaguard superb for approximately 19000 rupees. Flipkart delivered it to my address. But when I opened the package, to my surprise I found Aquaguard splash worth 10500 rupees. I called Flipkart for return of the product. They have asked if I have opened it. I answered YES. Now they don't accept the return as I have opened the package. The local technician who is responsible for the return is talking very rude to me. He told me to read each and every condition before buying a product from Flipkart.

The return policy is written in their website. But it is nowhere written on the package not to be opened by the customer.

So I have lost trust of Flipkart, and in future I will no longer buy any product online. I visit the shops, and even if the price is higher, I will buy directly from the shops. Flipkart teached me a lesson and I will never forget in my life.