[Resolved] Flipkart — BACK COVER OF SAMSUNG GALAXY CORE DAMAGED

arindam88

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I bought a slimarmor back cover(white and black) for samsung galaxy core i8262 model which was ordered by me on[protected], 2.47 pm.I ordered it through flipkart for rs- 499(total including delivery may be) and the order id is OD[protected] and VAT/TIN No. was [protected]. The cover has been damaged recently and is not in a condition to be used anymore. You provide a guarantee and i wish that you please replace it with any colour you wish even if white is not available as it is still under warrenty. I have attached the computer generated invoice with this mail. I am hoping to get reply from you soon.The product was taken from Gizmo E bazar Arindam Banerjee

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Complaint marked as Resolved

Verified Support

Jun 12, 2015

Flipkart Customer Care's response Spoke to customer, he claims that back is cover is damaged. Informed customer its come under post replacement policy and we not able to do replacement or refund in this case. Hence closing the case.