[Resolved] Flipkart — blocked my account and didn't received my fk balance.

[Resolved] Flipkart — blocked my account and didn't received my fk balance.

V Vikram366 from Mumbai, Maharashtra

I have previously posted 2 complaint where in first complaint flipkart told me that "account is blocked due to technical error but now this error has fixed" . But still my account is blocked then i posted second complaint about my account not activated yet and they replied me that there system observe that I am reselling the product. I don't know in what basis they are deciding. I just help my uncle to order item for him, he don't know how to do order online, since he is not educated. Now my uncle is afraid of buying things from online. This incident discourage him to make purchases from online. If things happen like this how can we say our country is digitalis. I have try to reach them all possible way but they never told me in what basis they observe that I'm reselling, if i know then i can make u clear but they didn't clearfy me.. Being a plus member this is how i suffering. Seriously never expected from flipkart . And also flipkart told me that my flipkart gift card will be transferred to my account on 27th May but i didn't received yet. ([protected]@gmail.com) Below are the screen shots. +4 photos Was this information helpful? No (0) Yes (0)
Jul 4, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 31, 2019 Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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