[Resolved]  Flipkart — bought a shoe which was defective.

Address:Bangalore, Karnataka, 801505
Website:www.flipkart.com

I bought a mast and harbour shoe for 919/- rs which was defective from flipkart. The only mistake i did was i wore the new pair of shoes and went out and on the way i saw that the shoe is getting torn (The design at the back was getting torned) as i was far away from home i was not able to return home and change my shoe. So, as soon as i reached home i opened the shoe and watched it both pairs were torn and in the same way (I. E shoe was defective). I cleaned it bcz i have worn it. By a dry cloth packed it in the package as it was recievd and called the customer service. Told each and every thing as stated here. He approved the replacement after hearing everything. Told me to wait until the delivery boy comes. Delivery boy came and refused to accept the shoes. Told me that you have not provided the info that you have used it tried to convince him but result was zero he went off. Again contacted support team asked him they assured me that on 27/7/17 i will recieve the product but nobpdy came nothing happened and tonight i got a mail replacement request cancelled.
Fake fraud flipkart
Duplicate items..
No value for customer
Just making money by fooling customers.
I got the shoe on 30/6/17
Wore it on 15/7/17
Asked for replacement on 16/7/17
Delivery was scheduled on 26/7/17
Cancelled on 27/7/17 (Even after stating everything on 27/7/17 morning)
B
Just want replacement for a genuine cause.
+1 photos
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Sep 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Jul 30, 2017
Updated by sayeed2755
No response. Flipkart should be banned .fooling customers
Jul 30, 2017
Updated by sayeed2755
They didn't revert on my complaint.lastly, aftr losing hope i started using the so called Branded product. The fake good the defective item.
Verified Support
Jul 31, 2017
Flipkart Customer Care's response
customer complained that product is having quality issue. We interacted and apologized for the issue and customer product is already used, so we are unable to process the return and customer can claim warranty. Mail sent for the same and closing the case.
Jul 31, 2017
Updated by sayeed2755
Mail not sent.?
Complaint comments 

Comments

No response flipkart is a big fraud.

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