[Resolved] Flipkart — Cancelled my orders without any intimation

sreenumk3

from Hyderabad, Telangana

Address:	Bangalore, Karnataka, 560034
Website:	flipkart.com

have placed two orders for Ásus zenfone 2' which was shown the amount of 1rs and 40/-for delivery charges on 25th morning around 12:30am, Flipkart accepted / approved those two orders . I got a message, e-mail confirmation'from flipkart and expected delivery date was on 26th december. But on the same morning Flipkart people cancelled those two orders and they said that price was not quoted properly due to some technical problem . This happened due to the fault of Flipkart team . I want my ordered mobiles . Flipkart should process those requests as mistake was happened from their side.

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May 10, 2017

Complaint marked as Resolved

Verified Support

Dec 28, 2015

Flipkart Customer Care's response No order details/ contact details found, sent a message to costumer to get back to order details.

Dec 29, 2015

Updated by sreenumk3 Hi,

Below are the order details

1. Order ID: OD[protected]
2. Order ID: OD[protected]

When I tracked my orders... it has shown, Order has been placed ----> your item has been confirmed ----> item has been packed ---> then cancelled those 2 orders.

Did you pack those items with out knowing the product which the customer ordered?
Customers should not suffer from these kind of happenings..

Please Go through the above order details.

Thanks
Srinivas