[Resolved]  Flipkart — cheating day of flipkart. pls don't marked as resloved simply without checking the customer feedback.

Address:Chennai, Tamil Nadu

Again cheating with offer for those who you placed order for MOTO E Rs.1500/- On Terms and Condition, #1 - Flipkart is liable for only the amount that the customer has paid. Order may be cancelled at any time. #2 - This offer is valid until stocks last or till the offer ends How can I trust the flipkart now? flipkart may cancell the order at any time. Who is possible for if order got cancelled means? Also I have placed 5 MOTO E orders. But they are providing the offer for one MOTO E with 1500 on Wallet and 1500 as Offer. Order Details OD[protected] OD[protected] OD[protected] I wanted the Orders Placed to be delivered. I will not accepted the Refund and Offer. If not, Flipkart has to face legal process. Email from Flipkart. Hello, Please accept our apologies with regard to the cancellation of your Moto E order. This has been an unfortunate fall-out of the fact that we truly did not anticipate such a tremendous response to the Big Billion Sale, such that it caused a severe strain on our capacity to serve you. However, keeping in mind that we feel responsible for the discomfort caused, we are making the phone available to you at Rs.5499. You would already have received a credit of Rs.500, and apart from that, we will be adding an additional credit of Rs.1000 to your wallet by the end of the day (7th October). You can use the combined credit of Rs.1500 towards the purchase of the Moto E and therefore get the phone at a price of Rs.3999. Alternatively, you can also use this amount to buy any other product listed by WS Retail. The phone will be available for purchase from 8th October until 31st October, 2014. You will need to login with the same id that was used to place the initial order on 6th October as this offer has been configured to that particular email address. You will only see the offer price on the checkout page. Again, we are truly sorry for the inconvenience this has caused and thank you for your cooperation. Have a great day! Warm Regards, The Flipkart Team
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Aug 14, 2020
Complaint marked as Resolved 
Oct 07, 2014
Updated by chandkrishy
I have placed a order on flipkart 06th.Oct.2014 Moto E (Rs. 1500) Order ID: OD[protected]XXXXXX (1 Item) at 4.27 PM. I got the confirmation mail and message from flipkart. After that I got a message stating that your order has been cancelled by flipkart and your amount will be refund into your account 5-7 working day. We intend to purchased the MOTO E at 5499 offer only. But when I complete the Order process. I found Order amount is Rs.1500. It is Cheating Day of flipkart on 6th Oct 2014. Not the big billion day. I never got such a worst experience in online shopping. Flipkart provides the offer to user and cheating them after placing order and stating to world that, They have done huge transaction on the big billiion day (cheating day). Order Status on Flipkart APPROVAL Your order has been placed. Mon, 6th Oct04:28 PM - Payment Approved PROCESSING Your item has been confirmed. Tue, 7th Oct03:18 AM - Item has been confirmed by the seller Your item has been cancelled. Mon, 6th Oct09:27 PM - Your item has been cancelled I want my order to be approved and get delivered.
Oct 07, 2014
Updated by chandkrishy
My Order Details OD[protected] OD[protected] OD[protected] I have placed 5 Moto E Orders. But flipkart are providing the offer for one MOTO E with 1500 on Wallet and 1500 as Offer. This shows that I have to pay 32 thousand for get 5 moto e. But flipkart give us 3000 only. This is completely cheating. Again flipkart is proving that they are smart and they are fool enough the customer. How can I trust the flipkart now? flipkart may cancel the order at any time. Who is responsible for if order got cancelled means? I wanted the Orders Placed to be delivered. I will not accepted the Refund and Offer. If not, Flipkart has to face legal process.
Oct 08, 2014
Updated by chandkrishy
In NDTV's Internet News, Flipkart shared about the sale record. They said that "$100 million (Rs. 615 crores approximately) sales in 10 hours" by cheating the customer. Max orders are got cancelled by flipkart then how can they say that transaction Rs. 615 crores approximately. It is completely Cheating Day. I want the order to be delivered and not the refunds.
Complaint comments 

Comments

I also have the same situation Friend please inform me if any action u take regarding this
If my order is not going to be approved and delivered. I will going take the legal action against Flipkart through consumer court.
Again cheating with offer for those who you placed order for
MOTO E Rs.1500/-

On T&C, Flipkart is liable for only the amount that the customer has paid.
Order may be cancelled at any time.

How could I trust the flipkart now?
Again cheating with offer for those who you placed order for MOTO E Rs.1500/-

On T&C, Flipkart is liable for only the amount that the customer has paid. Order may be cancelled at any time. How can I trust the flipkart now? they may cancell the order at any time

Also I have placed 5 MOTO E orders. But they are providing the Single MOTO E with 1500 on Wallet and 1500 as Offer.

I wanted the Order Placed to be delivered. I will not accepted the Refund and Offer.

My Phone - [protected]

Email from Flipkart.
Hello,

Please accept our apologies with regard to the cancellation of your Moto E order. This has been an unfortunate fall-out of the fact that we truly did not anticipate such a tremendous response to the Big Billion Sale, such that it caused a severe strain on our capacity to serve you.

However, keeping in mind that we feel responsible for the discomfort caused, we are making the phone available to you at Rs.5499. You would already have received a credit of Rs.500, and apart from that, we will be adding an additional credit of Rs.1000 to your wallet by the end of the day (7th October). You can use the combined credit of Rs.1500 towards the purchase of the Moto E and therefore get the phone at a price of Rs.3999. Alternatively, you can also use this amount to buy any other product listed by WS Retail.

The phone will be available for purchase from 8th October until 31st October, 2014. You will need to login with the same id that was used to place the initial order on 6th October as this offer has been configured to that particular email address. You will only see the offer price on the checkout page.

Again, we are truly sorry for the inconvenience this has caused and thank you for your cooperation.

Have a great day!
Warm Regards,
The Flipkart Team
Without resolving the complaints. They are marking as Resolved by just sending email to customer. They are not checking the customer feedback.

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