[Resolved]  Flipkart — Complaint against the samsung powerbank....

I have ordered a samsung power bank through flipkat and i hav'nt got it properly. there was no proper accessories and power bank is also not working properly colour is also not same as i ordered and mannual was also not there. but when i complaint it to the customer care so many times they told me that u will get the refund(reason due to out of stock of the product) they keep taking time of 24 to48 hours and keep saying for the refund.. but today i asked that why i still have'nt got the refund so they are saying that ur complaint was out of date so we will not give any refund or replacement of the product.. why theyv have not said this thing when i complaint it first time on 2nd september... flipcart is a biggest cheater online shopping site. i have very bad experience with flipcart...
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Complaint marked as Resolved 
Verified Support
Sep 25, 2015
Flipkart Customer Care's response
There is no details of customer to address the issue hence mail sent to customer to share the details.
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