[Resolved]  Flipkart — complaint regarding order no od[protected] dell laptop

Address:	Valsad, Gujarat, 396191
Website:	flipkart.com

I had purchased one dell laptop with order id od[protected] from flipkart and got delivery on 4th of oct 2017. As got the faulty product i complained the same and asked for replacement flipkart made technical visit and approved the replacement.
Afterwards ekart people came to us with replacement product but did not delivered the product because the serial no on the invoice and on the laptop was not matching it means company has cheated with me as they had generated the invoice for other laptop and sent a faulty product to me.
Afterward i again complained and asked for refund from that day to till date i am not getting any respond from flipkart in the same regards.
Every time i am making calls to them on their call center and getting commitment in terms of will get back to you tomorrow.
I am attaching some of the complain no which i made to them for your references.
25/09/2017 in[protected]
25/09/2017 in[protected]
04/10/2017 in[protected]
14/10/2017 in[protected]
21/10/2017 in[protected]
23/10/2017 in[protected]

Regards
Rishabh jain
[protected]