Flipkart — Defective product Received but no Refund is provided

Flipkart — Defective product Received but no Refund is provided

A Aftab_7890 from Mumbai, Maharashtra

This is regarding my Samsung M01 phone purchased from Flipkart, it is not working properly and hanging all the time, i tried to contact flipkart, they sent a technician and told there is no issue, i again requested for return and refund but they are saying that no refund will be provided. Order ID is OD[protected]. I don’t want replacement for the profuct as i don’t trust flipkart now, provide me with full refund as soon as possible. +2 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Jul 30, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Samsung Galaxy M01 (Black, 32 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated. Jul 31, 2020 Updated by Aftab_7890 The technician is saying that he is coming but i just get call from the daily basis that be ready he will be coming but no response after that? Aug 03, 2020 Updated by Aftab_7890 There is no response from flipkart yet, i am continuously calling them
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