Flipkart — Delivered a Damaged Monitor

Lenovo 27 inch Full HD VA Panel Tilt Adjustment | Wall Mountable Monitor (D27- 30). Order Id: OD[protected]
- Ordered this monitor via Flipkart and as per invoice the selling company name is “Consulting Rooms Private Limited”
- Raised the return and refund request within 5 min of product delivery after noticing the damaged screen.
- Initially the refund request was accepted and put me on wait for long time mentioning that due to logistics unavailability, pick up of return order is getting delayed.
- After delaying for so many days, they cancelled the return and refund on 18th Oct.
- Escalated to Flipkart Nodal manager as well but no action has been taken yet by them. They mentioned that seller has cancelled the refund.
- Please help me to get the refund.