Flipkart — Delivery cancelled without our consent.

Address:Dist. Madhubani, Bihar, India
Website:www.flipkart.com

I ordered a product on 20 Oct 2023 from flip kart then after few days on 24th Oct, delivery guy called me and told that product is in our area so come and take it, I asked him for his location, he told me the place which is more than 1 KM away from my home, so I told him to come at the place which we gave in as a landmark which is 20 meters away from my house that landmark I gave was a Bank which is single bank in our area in range of 15 KMs, at first he told that he don know the location even that bank comes straight in that road from which he called me. then he told me OK and then cut the call. then we waited for the product as it was necessary for us ... after 1 day I got to know that he cancelled my order on his own discretion. after that we got notification from flipkart that now on later orders we will be charged cancellation charge... give me evidence that I cancelled my order otherwise I want apology from delivery person for arrogance, and compensation from flipkart for betraying and not holding responsibility for our order. as it was necessary, and we also paid the price in advance.
Order id: E- Kart Logistics - FMPP[protected]
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