Flipkart — Device IMEI number not matching with Invoice IMEI number

Address:	Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India
Website:	www.flipkart.com

I purchased an Apple Ipad 6 months back with 1 year warranty. The recently stopped working and when I took it to Icare to avail the warranty they informed me that the device Imei number is not matching with the number in invoice.

After repeated discussions with the team to reissue the invoice they said the reissue is not a viable option and you would collect my device and refund me my money, based on which I collected my device back from iCare.

But today morning someone from Flipkart called me and said since the device has a replacement policy of 10 days they cant collect or refund my money.