[Resolved] Flipkart — didn't receive refund from last 10 days

Agrawalshubham345

from Mumbai, Maharashtra

Address:

AKHADA BALAPURAKHADA BALAPUR ,KALAMNURI, NANDED ROADAKHADA BALAPUR, 431701

I ordered a samsung 6.2 kg active wash+ fully atomatic top load grey washing machine on e
25th october 2019. Flipcart promise date to deliver the product was 3rd of nov and max date was 6th nov. But till 9th nov i didn't receive the product. I tried to connect customer care never received proper solution. Finally on 9th nov in evening i received call from flipcart and the person on the call told me to cancle the order. So finally i cancled the order immediately on 9th nov only.
Note: i paid full amount rs 13770.
I still didn't receive the refund. It's almost 10 days from order canceled date. Please look into the issue and try to resolve it.

Order id: od[protected]
Attaching screenshot of order details.

Thanks,
Shubham agrawal

+3 photos

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Dec 27, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 25, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Nov 19 and should be reflecting in your bank account by 22 Nov 19. Your kind understanding is appreciated.