Flipkart — Excessive delay in delivery

Address:	Kolkata, West Bengal, 700096
Website:	www.flipkart.com

I had ordered for a book, Asterix on Warpath (Order No. OD[protected] from Flipkart on 19 November, 2015. I was supposed to be a birthday gift for my wife Sohini Bhattacharya and she was supposed to receive it on 1 December. Then Flipkart rescheduled the delivery date and made it 18 December. When I didn't receive it by then, I called them up. Their representative said, the issue will be resolved by 20 December. It is 7 January today, but I am yet to receive the book. I want to know: 1) When will I receive the book? 2) What compensation shall I get for this excessive delay? Achintyarup Ray C 9 Rabindrapally, Flat 3B Brahmapur Kolkata 700096