[Resolved]  Flipkart — exchange issue

Address:560102

These guys are looking for complete new phone at the time of exchange please check the recent attachment by your delivery guy (Issue: in[protected]c18086) stating there is dent in my phone. Which i can not considered at all. I waited for 10 days for the new phone and the day of delivery you are giving excuse and trying to take extra money which is not at all accepted. I am going to cancel all my orders. I think amazon is far better. I could have order from there itself.

I think if this phone is not acceptable as per your policy then kindly remove the tag of exchange policy from your portal and don't try to make customer fool stating exchange offer and later asking for extra money giving some nonsense excuses.
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Nov 15, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Flipkart Customer Care's response
We will revert on it.
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