[Resolved]  Flipkart — exchange policy of mobile

Address:

New Delhi, Delhi

Really pathetic service.. I ordered redmi note 4 on the big billion day offer in exchange of my redmi note 3. As per my information the exchange policy clearly states that the display should intact and imei should be verified. Both these processes were successfully done by the ekart boy but he refused delivery only on the basis that the mobile was slightly bent from the outer area. You guys should clearly mention about this in the exchange policy. You are literally making fool of the customers. My order id is od[protected]. Give me an adequate reply for this and i am submitting my complaint to consumer forum. You people are fraud.