[Resolved] Flipkart — Failed promises: Order no. OD[protected]

snehsoni

from Ahmedabad, Gujarat

Address:	Vadodara, Gujarat, 390012
Website:	www.flipkart.com

Issue 1: poor supply chain: Order a mobile phone 15 days ahead of wife's birthday only to get messages from Flipkart saying delivery is delayed due to issues at logistics partner. Why should I even care if they have a bad supply chain.

2. Failed notification service:
The notification email saying, If you have any question, please reply to this email or call our customer care. But the reply email address is [protected]@flipjart.com. I did still try to reply only to receive a failure message. And we all know how bad their customer care is. No ome answers for hours.

3. Emotional breakdown: Ever know how furious a wife can get when you tell her the surprise you had planned for her didn't get delivered so I am sorry but you will have to wait a bit longer (for an unknown period) for the surprise. Go learn time management from the Japanese you twats at Flipkart.

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May 21, 2017

Complaint marked as Resolved

They delivered.

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response We are sorry for the inconvenience caused. We tried calling you on 99*****188, but you didn't receive our call. We would like to inform you that the seller has confirmed that your product has been delivered.