[Resolved] Flipkart — fake products and kept them non refundable

naresh699

from Delhi, Delhi

Address:

Bellaundar, 560103

1) regarding iphone 11 camera protector: nonsense design. Check the iphone backside camera and compare with the protector (Attached pic). From front side seems ok, however when flip this to back side black part is sticky part, which have glue to stick with camera bump. Such a foolish people even before designing this they didnt think that this will also cover the flash light and laser auto focus pointer.

Please check all the screenshot attached in the feedback. Even having such non sense product flipkart kept is non refundable.

Ideally, when a promising products are not delivered, they should at-least return the money for the same disregards of either refundable or not.
See the screenshot which they were showing in site, its say clearly its a iphone 11 protector.

2: gorilla tripod: flipkart return the product however sent again a faulty product. I ask for refund the amount because i cant back and forth for products.
In tripod mentioned it can hold 1.5kg, however its so tiny that even in 200 gm it was not able to stand or hold in tied conditions.

+3 photos

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Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 23, 2019

Updated by naresh699 By above comments, there are few more. To get money flipkart kept any garbage non refundable and by that way they are able to steal money from the customer,

Verified Support

Dec 24, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 31, 2019

Flipkart Customer Care's response "Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 27 Dec 19 and this should be reflecting in your source account by today. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "

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Comments

sonume72

from Patna, Bihar

Dear Sir
My order ID[protected], Delivery Date- 13/12/2019, but product not deliver till time. So sir please help and support. I have already complaint raised, to flipkart given timeline- 18/12/2019, 01:00PM also failed by flipkart.