[Resolved]  Flipkart — fake promise order cancelled

Address:Vaishnavi Summit, Ground Floor, 80 Feet Road, 7th Main, Koramangala 3rd Block, Bangalore - 560034, 560034

15th may i have ordered lgxboom ok45 payment also done from my credit card but today i got a email seller cancelled my order and reason out of stock however my brother also ordered same item after my order and his order got shipped if his order got shipped so how possible my order out of stock now the same seller increased the price of the same item earlier price was 6999 now price 12999 its a major complaint i spoke to flip kart people nobody able to help in this complaint they just have a answer will speak to the seller and u can place a new order i asked who is responsible for the difference amount they said we can only refund 1000 rupees for the new order if price difference more than 1000 then we cant help horrible exp with flip kart. My order id od[protected]. Flipkart previous reply customer raised complaint regarding order get cancelled, as we interacted with the customer and assist customer that seller has agreed to provide the difference amount of the new order placed to your bank account which will be equal or less than to rs. 1000/-. The refund of the amount will be processed once the fresh order is delivered. Please replay in the mail thread once you are able to successfully place new order. Hence, we are closing this case. I dont understand if i place a new order now price for the same item is 14699 and my order price was 6462 who is responsible for the 8237 higher difference amount. My previous grievance number: 1323570 on your website it got closed by flipkart.
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Jul 3, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
Flipkart Customer Care's response
Customer raised complaint stating that the order was cancelled without customer consent. We have already interacted with the customer and informed that the order was cancelled by the seller due to unforeseen reasons. Also, the seller has confirmed that the refund has been completed on May 17, 2019. Hence, closing the complaint from our end.
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