[Resolved]  Flipkart — false exchange offers on washing machines

Address:	Kolkata, West Bengal, 700107
Website:	Flipkart

Flipkart is Cheating people buy giving exchange offer and then denying them at the time of delivery under small pretexts.
Flipkart's service is also worst in the class

I have recently purchased a new LG Semi Automatic washing Machine from Flipkart by taking exchange offer with them. For this exchange offer they have given me 1600/- off when I was ordering New washing machine.

At the time of Delivery of New washing Machine they were suppose to pick my old machine in exchange. The delivery person found some tiny marks on the body of the old washing machine where the paint had come off and said Exchange will not be made and I will have to pay 1600/- rupees more If I want to take delivery of my new machine.

Reason for Denying -
Delivery person Denied for picking the old machine is because the machine body is steel material and it has got some spots in it due to usage. Those stains you can see in the attached picture.

Since I wanted my newly ordered washing machine I paid 1600/- and sent delivery man after accepting my new Machine. I also called Flipcart and lodged a complaint on this issue.

That Means Flipkart is expecting people to exchange new unblemished goods in return for new goods.

Or else

They are cheating people by giving exchange offers which they deny under small pretexts at the time of delivery.