Address: | Mumbai City, Maharashtra, 400089 |
I have bought i phone 6 on 3rd june from flipkart, it reached me on 5th june 2016. From 7th june it started giving me problems like over heating, unable to use 3g internet and battery always shows 100% and phone gets automatically switched off.
Same has been on followup with flipkart, it has 3o days money back grantee. After filing complain following are massages recd. On my registered mobile number from flipkart on [protected]
"dear customer,
Download the flipkart smartchk app using the following link:
http://fkrt. It/pi4nhuuuun
Please call us on [protected] after you have installed the app, so that we can troubleshoot your device.
For download instructions and other details, please check your e-mail.
"return request: we have received your return request for apple i... With order id od[protected]. We will get back to you with an update shortly. Please check your email for more details or click here: http://fkrt. It/~z2zznnnnn".
" your return request for order od[protected] has been approved. We have scheduled a pickup for the product by friday, jun 10, 10:10 am. Thank you."
As per date above even after following with flipkart call center, still no one has visited my place for mobile pickup and also i have recd. Msg from call center that they have not approved my request but sms recd. Says it has been approved.
This is worst ever experience from india's biggest online retailer.
Regards,
Sunil balani Was this information helpful? |
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