[Resolved] Flipkart — flipkart amount debited twice from bank but order was not placed or confirmed

terencethedeveloper

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	flipkart

On aug 1st i decided to make a order for a study table of rs 4399, after clicking the pay button via online payment through axis bank, the amount got debited twice and the app crashed, after logging into flipkart again through my registered phone number [protected], there was no order available or confirmed, i have been chasing up with regards to my refund since august 1st all the agents keep doing is moving the case forward by 3 days, again today morning after speaking jai from the escalation desk for 45 mins he asks me to wait till 10 aug, i feel im being mentally harssed, i have sent them my bank statement copy along with sms messages.. Please do help me.. As almost 10000 rs has been debited.

Was this information helpful?

No (0)

Yes (0)

Sep 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Aug 09, 2018

Updated by terencethedeveloper My registered email is [protected]@gmail.com and my registered number is[protected]
What do you mean no account I have bee. Talking to ashish, navdesh, jai etc I'm totally exhausted.. Kindly escalate

Related Flipkart reviews

View all 46718 Flipkart Reviews

Comments

Sahil453

from Gurgaon, Haryana

I have approved payment of more than 6000 rs in flipkart affiliate program and also my account is verified but still no money is received they are also not replying to my mail, not even a confirmation that my complaint has been submitted, pls help me. My payment was approved in mid of July but still no payment has been received.