Flipkart — Flipkart game zone and flipkart video inaccessible

I upgraded to a device in feb 2019. I used old flipkart account at first and then later i left it over and created a new flipkart account in same device afterwhich i played nearly for 6 months and earned youtube premium membership. all of sudden after claiming reward flipkart banned me from gamezone saying that i use multiple accounts. Then i re -logged to old account and deactivated it from my side from app but issue of gamezone not resolved.

i had contacted flipkart customer care several times and they simply send a piece of terms and conditions that i am using multiple accounts but technically false as i closed the old account. no resolution provided since january,

Some exceutives also claims that the old account is still active. Finally, out of all this mess, i came here with the last hope. I hope my query get resolution.please unblock me and allow access to play gamezone and as well as flipkart video