[Resolved]  Flipkart — Flipkart is not genuine, did not returned product and refund money

Address:	Bangalore, Karnataka, 122001
Website:	www.flipkart.com

I got this phone on 30th may and from the same day i started facing many problem like Overheating problem during charge/call/video streaming, Finger print scanner is not working, showing high temp alert message after taking 15 photographs, sound quality is very bad. So i just requested return for this product and make return request on 5th June then got a call from flipkart and he told me that Le Eco engineer visit at your doorstep and resolved the issue. The last date was 8th June to resolve this issue but on same day (8th June got call from Flipkart as resolve date is increased and now your issue would be resolved by 11th June. I told many times to Flipkart customer care to arrange pickup to return this phone however till date they have not resolved my issue and not taken return request and refund my amount as well. The behavior of customer support executives is also not good so really worried for my refund from Flipkart.
I am very disappointed from Flipkart on this issue. I need to take action against this company so no one face same issue.

Flipkart Order ID: OD[protected]