[Resolved]  Flipkart — flipkart is not giving me refund even though technical confirm device is faulty

Address:	517501
Website:	Flipkart www.flipkart.com

I purchased yu yunique 2and it is having volte connecting issues so i raised refund request as per flipkart refund process technical visit has to be done in prior to refund technician haven't visited me always postponed so i my self again contacted jeeves services for technical visit happened on april 30 2018 5:32 pm and technician confirmed device is faulty and as per my complaint i was not receiving incoming calls but flipkart closed my return request before technical visit which states that issue sorted out as issue solved by trouble shooting that was completely false statement why because technical visit completed around 5:32pm before that how they will get status and more over no flipkart customer support team has supported me at least to resolve the issue as i said to them that even technician who visited me was here you can speak with him also i said to them at that time because technician was in front of me only but customer support team without listening to me they cancelled to me is that correct method to do like that all are false statement and false promises do refund for me and verifiy the technician given status clearly i will attach screen shots with this request i'd is: return id :[protected] please check the difference in attached screen shots when technician has allotted and by what time service has completed why making customer a fool in providing refund i need my refund i contacted n number of times to flipkart but with out listening to me they cancelled my refund my contact number :+91-[protected]