Flipkart — Flipkart pay later - No cost emi option is charging 14% interest

Flipkart pay later - No cost emi option is charging 14% interest on my order. Complaint number with Flipkart is

IN[protected] [Incident: IN[protected]]

Order ID OD[protected]

But no response and they are not able to transfer the call to senior team. Only response is since it's charged interest i need to pay. I have screenshot showing no cost emi during my order. But after placing order they charged 14% which is bad from Flipkart pay later and bad response from customer care.