[Resolved]  Flipkart — Flipkart unable to provide delivery date

Hi Friends,

This is one of the incident happened to me recently with FlipKart.

I have ordered 40” television (OD[protected] for my grandparents from FlipKart on 5th Aug’20 and 8th Aug 2020 is the delivery date that they have provided to me. But on 8th Aug, i did not receive my Television.

After couple of follow-ups with FlipKart customer care, they have mentioned that I need to wait til 13th Aug to get a new delivery date. I did not receive any update from them. Later I have called customer care. This time they told me that they need time till 19th Aug to provide delivery date which is also did not happen. Now they have informed me that they need time till 26th Aug to provide a delivery date. This timeline also breached but there is no update.

This is one of the weirdest thing that happen from FlipKart. In India, people are under false impression that Flipkart delivers the product in time. But in my case they were not able to provide a delivery date in 20 days. Forget delivery of the product, they cannot provide me a delivery date. This is the response I have received from one of the so called e-commerce company. They do not have a proper escalation channel to address the customer issues. Though i had already paid money for product, they did not deliver my product. Flipkart cheated me big time. May be it is very small amount for Flipkart but it is my hard earned money.

Flipkart doesn't capable to handle Sellers. So i am not sure they are serving right product to us.

I would suggest all of you that whenever you want to buy any product from Flipkart think twice.

This may also happen to you. Please comment so that in future no other person will encounter same issue.