Flipkart — Forced for a refund instead of replacement

Dear Sir

I ordered a wardrobe from your esteemed company vide order ID OD[protected].
I received the product on the delivery date but during installation of the product the technician found it damaged and raised the issue for replacement.
But i was later forced for refund instead of replacement. Which is now a matter of concern due to marriage commitments
I have never faced any issue with flipkart and my journey till date has been a cake walk. I would request you to replace the product instead of replacement.