[Resolved] Flipkart — fraud by wrong information

Kanwardeep Brar

from Kolkata, West Bengal

Address:	Kamrup Metropolitan, Assam, 781027
Website:	Flipkart

Ordered asics shoes. Flipkart cancelled my order saying it's not traceable and we have to cancel as per policy. It was against my wish. Upon tracking myself found item delivered to nearest hub of destination. Upon calling for clarification suggested me to place fresh order which is costing almost 2700/- rupees extra for same product. Really a worst and bad experience with flipkart. Wrong information provided to forcibly cancel my order. Next horrible thing is upon calling all executives are saying they can't help it's fault of someone else. I want to know who's fault is this. Is it myself who did fault by placing order on flipkart.

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Oct 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Flipkart Customer Care's response We have taken this internally.

Verified Support

Sep 04, 2017

Flipkart Customer Care's response Customer complained for product delivery status. We interacted, apologized and informed that order was cancelled due to logistic constraints and requested to place fresh order. Refund also processed so closing the complaint from our end.