Flipkart — Fraud from e commerce service while sale season

Showing they tried to delivered to me but while same day i called wishmaster they denied for delivery and update false attempt 2 times, so I visited there Ekart hub itself but they cant find my order even i also tried to find it with 1 on my employee till 2.5 hours that hub manager also ade fake commitments to delivering it by tomorrow but no response from them and flipkart cx care person always called me and told me to wait for some more time 48 hours or 72 hours sometimes but at the end it was not delivered and cancelled without any information