[Resolved]  Flipkart — fraudulent case from flipkart duplicate product sold me bill no is mismatched with bill & led

Address:Mumbai City, Maharashtra, 400095
Website:[email protected]

Dear consumer team,

Order id : od[protected]
Incident. : in[protected]

I was buaght lg led from flipkart.com model is 32lh516a, 32inch tv, now problem is flipkart.com is fraudulence with me because flipkart provided me dublicate and defected led, bill s/no. [protected]tr and led backside s/no.607plsy150462 is both are different it means flipkart provide me defected & refurbished led, now flipkart team accepted own mistake & told me they will provide me refund and compansation but now flipkart not give refund or compansation they denied. And led haved problem tv usb device unable to support error every time while watching tv, color fadded on screen, color unexpected dim or high this type of multiple issue facing in this led.

Now please consumer team i want my justice because flipkart team fraud to flipkart own customer. I want my refund or compansation for goodwill as flipkart team promised too me.

Thanks and regards
Shoeb khokar
[protected]
[protected]
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Dec 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 11, 2017
Updated by Shoeb Khokar
Dear Consumer Team,

Flipkart Team called me today they approved only Tv amount refund but not provide me compansation against duplicate LED provided me, flipkart team promised me they provide tv amount refund and also provide compansation both but now they denied about compansation.

Note : Flipkart Team cheating with me, i assumed i paid for original LG branded LED but that's a duplicate & defected multiple issue in this LED provided me im very frustrated & very trouble with flipkart service, Please Consumer Team provide me TV amount refund and compansation both because flipkart team promised me they provide both.

Thanks & Regards,
Shoeb Khokar
[protected]
[protected]
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
We will revert on it.
Nov 17, 2017
Updated by Shoeb Khokar
Dear Consumer Team,

Flip-kart team, denied for compensation amount im completely disturb, first flip-kart back end team accept they provide me both led mount 15741 rs and compensation amount both, but now they said we not provide compensation amount and after my LED issue my 2 to 3 month cable recharge waste because led issue so i want my compensation amount 3000 rs and LED amount 15741 rs total amount is 18741 rs provide me now, please kindly take appropriate action against flip-kart.
Nov 20, 2017
Updated by Shoeb Khokar
Hi Flipkart Team,

Please update about my issue
Nov 20, 2017
Updated by Shoeb Khokar
Dear Consumer Team,

Kindly take action they are not provide me solution exactly.

Thanks
Shoeb
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