[Resolved]  Flipkart — Full Cash back is not credited for Real Me 6 Mobile phone

I have ordered (Paid) a Realme 6 smart phone vide order no OD[protected]. I have received a mail from the flipkart on 02.11.2020 as follows:-

Hi Customer,

We are writing to you about your order OD[protected] for Realme 6 (Comet Blue, 128 GB)

You will be happy to know that the seller is providing an additional discount of Rs.1700 on the product and will refund this amount to the original source of payment within 5-7 business days.

Hope you have a great experience.

Thanks,
Flipkart

I have also received 3 sms about this (500+500+700) as "Refund processed: The refund of so so amount for your order...is successfully transferred and it will credited to your account by Nov 02, 2020. I got the credit of INR 700 only in my Axis Bank Account from where I have transferred the payment for the phone. I have not yet get remaining INR 1, 000/-

Please look into it.

Regards,
Sanjay Roy
[protected]