[Resolved]  Flipkart — hitachi 1.5 ton 3 star split ac - copper - installation

I bought this item from flipkart and it was supposed to be installed by flipkart technicians only. The product was delivered on 24th sept 2017 and the maximum date committed was 27th sept 2017. I had followed up with customer service team to know when it will get installed when it did not get installed by 26th sept. I was assured that it will be installed by 27th positively. However, till 27th noon no one has come for installation and upon calling up the customer care i was informed that it will done by 8pm. After sometime, upon following up again i was informed that it will be surely done by 11pm. Now after sometime i receive an sms informing that it not be done today and i will be updated about the status of installation by 3rd oct 2017. First they did not honour their committed date of installation and second they could not arrange to get it done on the consecutive day and gave an extension for 1 week to update me about the status. It is very frustrating and total waste to buy a product spending so much money from flipkart when they can't deliver what they promise. Its breaking the faith of customer and taking them for granted. Neither they could get the work done within the promised schedule nor they can mitigate the failure.