[Resolved]  Flipkart — I am complaining about poor replacement policy of flipkart

Address:Raigad, Maharashtra, 410210
Website:Flipkart.com

I ordered a laptop worth 25000 rupees on 10 july. On 12 july i ordered for replacemrnt. I was given a date of 15 july as deadline for replacement but replacement didnt take place. On 16 july again i called to get replacement and they said replacement will take place before 20 july. Again same thing happened nobody showed up for replacement. Then again they told me to wait till 24 july. Nobody came again! Then on 25 july they took my request for refund which will be initiated before 31 july. On 30 july i got informed that my request has been cancelled. This is the service flipkart provides to a customer ordering a big electronic item.
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Aug 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Flipkart Customer Care's response
We are unable to find order details. Kindly contact our toll free number[protected].
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