I continue trying to order the mobile phone using my gift card but Flipkart is always canceled my order continues from 5 days. I only buy the gift card to buy the smartphone from the Flipkart I need helo to order the smartphone or to another solution is only the refund my gift card because I am buying for the purchase the smartphone If I am not able to buy the smartphone than no use of my gift card if I am not able to purchase the smartphone from the Flipkart there is only 2 solution is 1st is complete my smartphone order or 2nd one is refunded my gift card of total 10, 000. The gift card amount was 10000 this is unfair with me when I buy the gift card but If I am not able to order whatever I required to purchase than there is no use of purchase the gift card of huge amount 10, 000 this is no a small amount please solve my issue asap. If I am not able to buy the smartphone using my gift than there is no use o[censored]sing your service or buying the gift card of the 10, 000.
I contact the Flipkart customer support team through toll-free and than I am trying to reach out to solve my problem but they said that you need to wait for some time and I am already waiting. and another response was they clearly said that you are right now not able to but a smartphone from this account but I want the clear and logical answer from the Flipkart. They said that if you are not able to buy a smartphone then you buy another item from Flipkart using your gift card but if I buy a gift card for a specific product then why I buy another product when I don't want to buy.
I am contacted with and whenever I asked them about the response to my complaint using my complaint number than they said they didn't register a complaint against this number the complaint number is IN[protected], IN[protected].
Only there is I want only two solutions 1 is want to buy a smartphone or 2 refunds my gift card voucher.
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