Flipkart — I registered a complaint and their executive called me to resolve the issue. But it was not yet resolved and they marked the complaint as resolved.

Address:	411030
Website:	www.flipkart.com

Order id: od[protected]

Hello,

I received a call from the flipkart executives that your order will be replaced or you will be refunded. They called me on 5th of september on the occasion of ganesh chaturthi. I told them i am away at the moment can you call me tomorrow. They said okay, will call you on tuesday that is 6th of september.
I havent received any call or no replacement notification was given to me. And when i called on the same number, it says switched off

Although, i tried complaining again and here my status says your complaint was resolved. So vague and fake support.
Can anyone help me out here!

My previous complaint as below.

Hello,
I bought an iphone 6 on flipkart with 10 days replacement feature. Anyways, my device was okay within 15 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want replacement.
Order no - od[protected]
Order placed date - 9th aug

To which they have called