[Resolved]  Flipkart — improper marketing tactics

Sir
I wish you to raise the issue of improper marketing techniques used by flipkart.
So that the bona fide customer could get aware about such poor marketing tactics and compel flipkart to provide better consumer service.
I am sending you the text that i have mailed to flipkart.
"sir
I had placed an order of philips trimmer qt4011/15 on 26th feb 2018 for rs1499.
I had contacted flipkart customer care on 1st mar when the product was not yet dispatched by the seller and the executive assured me that the order is approved and confirm and will surely be dispatched.
But today i. E. 3rd mar i received a mail that the product has been cancelled due to limited stock.
I had a talk with one of senior executive today vikas and he was continuously saying sorry and didn't come out with any solution.
A regular bonafide customer with a very long association with flipkart like me feels very cheated by this fraudulent technique of marketing by lowering the price and then not delivering product even after it is confirmed and wasting my 6 days without any information about cancellation even on call on 1st mar.
I request you to kindly refer to todays call with mr vikas and come out with a solution by offering the same product on the same price otherwise i will definitely take up the isse to social networking and it may have adverse effect on reputation of company and it definitely comes under fraud.

Waiting for an early reply."

I request you to raise the issue.

Hoping for a early and positive reply

Samyak bhandari
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Apr 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 20, 2018
Flipkart Customer Care's response
customer has raised the issue with regards to the product which seller has cancelled as interacted with the customer and we have escalated this issue to the concerned team and we have provided the difference amount to customer as customer has placed the fresh order and the same has been confirmed from the customer hence closing the complaint from our end.
Verified Support
May 26, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that the order was cancelled by the seller. Customer confirmed that he has placed a new order and the same has been delivered to customer. Hence, closing the complaint from our end.
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