[Resolved]  Flipkart — indefinite delay of ordered washing machine

Dear sir,

I had placed the order for whirlpool 6.5 kg semi automatic washing machine with order id od[protected] on 21 september 17. The payment was instantly done by me. The order was supposed to be delivered on 25th sep 17 but still it has not been delivered. The matter has been reported to your customer care team several times but of no avail. They are befooling me like anything. Today when i called up the care team they told me that their system says the i want cancellation of order which has never been the case. Is your team just for making false promises and jotting down things that are not told to them. Whenever i call them they say the matter has been escalated and reported to backend team and they will certainly resolve the issue.
The order is already 8 days late and still i am in dark about the delivery. I don't want any cancellation but the product only.

Thanks
Aditya sharma
[protected]
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Nov 17, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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